Privacy Policy

Bugwaya Digital Marketing Agency | bugwaya.com

Last Updated: May 7, 2026

At Bugwaya, we genuinely care about your privacy. We know that when you share your personal information with us, you’re putting your trust in us — and we don’t take that lightly. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and what rights you have over your data.

This policy applies to all visitors and clients of bugwaya.com and anyone who uses our digital marketing services. Please take a few minutes to read through it — we’ve written it in plain English so it’s easy to understand.

1. Who We Are

Bugwaya is a digital marketing agency based in the UK, specializing in SEO, PPC, social media marketing, content marketing, and website optimization. We help businesses of all sizes grow their online presence and achieve measurable results.

You can reach us at:

Website: bugwaya.com
Email: [email protected]
Phone: +447541118705

2. What Information We Collect

We only collect information that helps us serve you better. Here’s what we may collect:

Information You Give Us Directly

When you fill out a contact form, request a quote, or get in touch with us, you might share:

Your name and email address
Phone number and company name
Your job title or role
Details about your business and marketing goals
Any other information you choose to share with us

Information We Collect Automatically

When you visit our website, we automatically collect some technical data:

Your IP address and approximate location
Browser type and version
Device type (mobile, desktop, tablet)
Pages you visit and how long you spend on them
Where you came from (search engine, social media, etc.)
Cookies and similar tracking data

3. Why We Collect Your Information

We use your information to provide the best possible service. Specifically, we use it to:

Respond to your inquiries and provide the services you’ve requested
Send you proposals, quotes, and project updates
Improve our website and make it more useful for visitors like you
Analyze how people use our website so we can make it better
Send marketing emails — but only if you’ve given us permission
Comply with legal requirements and prevent fraud
Run and optimize SEO, PPC, and other marketing campaigns for our clients

We never use your data for anything that isn’t mentioned here, and we never sell it to third parties.

4. Cookies and Tracking Technologies

Like most websites, we use cookies to make your browsing experience better. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

We use the following types of cookies:

Essential Cookies: These are necessary for the website to work properly. You can’t turn these off.
Analytics Cookies: These help us understand how visitors use our site (e.g., Google Analytics).
Marketing Cookies: These track your visits across websites so we can show you relevant ads.
Preference Cookies: These remember your settings and choices.

You can control or disable cookies through your browser settings at any time. Just be aware that some features of our website may not work properly without them.

5. Who We Share Your Information With

We do not sell, rent, or trade your personal information. We may share it only in these situations:

Trusted Service Providers: Companies that help us run our business, such as email platforms, hosting providers, and analytics tools. They only use your data to help us serve you.
Legal Requirements: If we’re required by law, court order, or to protect our rights and safety.
Business Transfers: If Bugwaya is ever sold or merged with another company, your data may be transferred as part of that process. We’ll notify you beforehand.
With Your Permission: We may share your information in other ways if you’ve given us explicit consent to do so.

6. How We Keep Your Data Safe

We take data security seriously. Here’s what we do to protect your information:

SSL encryption on our website to protect data in transit
Secure servers with restricted access
Regular security reviews and updates
Staff training on data protection best practices

That said, no system is 100% foolproof. While we do everything we can to keep your data safe, we can’t guarantee absolute security over the internet.

7. Your Rights and Choices

You have real control over your personal data. Depending on where you live, you may have the right to:

Access: Ask us what personal data we hold about you
Correction: Ask us to fix any incorrect or outdated information
Deletion: Ask us to delete your data (the ‘right to be forgotten’)
Opt-Out: Unsubscribe from our marketing emails at any time by clicking ‘unsubscribe’
Data Portability: Request a copy of your data in a usable format
Object: Ask us to stop processing your data for certain purposes

To exercise any of these rights, just send us an email at [email protected]. We’ll respond within 30 days.

8. Third-Party Links

Our website may contain links to other websites — like our social media profiles, partner sites, or resources we recommend. Once you click on those links, you’re leaving our site and their own privacy policies apply. We’re not responsible for what happens on third-party websites, so we recommend reading their privacy policies too.

9. Children’s Privacy

Our services are intended for adults and businesses. We do not knowingly collect personal information from anyone under the age of 18. If you believe a child has shared information with us, please contact us at [email protected] and we will delete it immediately.

10. International Data Transfers

Bugwaya serves clients globally, which means your data may be processed in countries outside of where you live. We take appropriate steps to make sure your data is protected no matter where it is processed, in line with applicable data protection laws including GDPR.

11. How Long We Keep Your Data

We only keep your personal information for as long as we need it. If you’re a client, we keep your data for the duration of our working relationship and for up to 7 years after for legal and accounting purposes. If you’ve simply enquired about our services, we’ll delete your data within 2 years if we haven’t heard from you.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our business grows or laws change. When we make significant changes, we’ll update the ‘Last Updated’ date at the top of this page. We encourage you to check back occasionally to stay informed. Continuing to use our website after changes are posted means you accept the updated policy.

13. Contact Us

Have questions about this Privacy Policy or how we handle your data? We’d love to hear from you. You can reach us through any of the following:

Email: [email protected]
Phone: +447541118705
Website: bugwaya.com/contact
Address: 09 Street, Modern Hall, Saint